Custom orders are now open. Contact us for more info on ordering custom dolls. Limited spots are available.
SHIPPING & RETURNS
Shipping Policy & Shipping Fees
Standard shipping fee is $7 (per item) to Canada and US.
Express Shipping may be available (please contact for more info on pricing and availability)
PLEASE NOTE STANDARD DELIVERY CAN TAKE LONGER DUE TO COVID - 19 AND OVER THE HOLIDAY PERIODS!
Estimated Standard Shipping Times
United States: 2-3 weeks.
Canada: 2-3 weeks.
If you want to use Express Shipping option, please contact for information.
We cannot be responsible for delays due to customs and world quarantine.
Made to order items may take up to 10 days to ship.
Ready to ship items will process in 1-3 days after the purchase.
Parcels are sent via Canada Post Standard Delivery.
We are not responsible for lost, damaged or stolen parcels. Claims must be made through your local postal agency/law enforcement.
We do take photos of all items/orders upon delivery and record the delivery process.
Return & Exchange Policy
I gladly accept returns and and exchanges.
Please contact before sending return/exchange.
Ship items back to me within: 7 days of delivery (at buyers expense)
Request a cancellation within: 24 hours of purchase.
I cannot accept returns/exchanges for custom or personalized orders (this includes any type of embroidery, custom fabric, or design changes).