FAQ

Shipping:

All items are shipped via regular post to keep costs low. Orders generally take between 5 to 14 days depending on location. If express shipping is required please contact us prior to ordering to confirm cost and timelines. 

Orders:

All items are made to order and have a 2-3 day processing time. A confirmation email will be sent when order is shipped. Any customization outside of size makes the orders nonrefundable/nonexchangeable. Please contact us for any special requests prior to placing your order. 

Payment:

We accept Paypal as form of payment. If you do not have an account, one can be set up quickly and easily at: https://www.paypal.com/ca/webapps/mpp/merchant

Need more info?: If you need more information, please fill out our contact form or email us at:   maddyandbuster@hotmail.com 

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